15. How do you determine the replacement for your cable box? Get the brand name and model of the cable converter unit that was supplied to you by your cable company. The brand name is located on the xircom real port modem front of the box. the model # is located on the bottom of the cable box on the tag. 2) look at the companies list of cable box products and their corresponding replacement description (your equipment model number) in their catalog. from this you can determine what you will need or consult in conjunction with your modem cable box source for the right replacement. 16. how can you tell if you''re dealing with a professional cable converter company? xircom first, of course, trust your own judgment. a company you can trust will be one that has at least a 30 day guarantee, and a 90 day warranty on their products. offers of variety of equipment for most areas of the country and some areas of the world. the company will have the capability of delivering your equipment day air, 4 day ground, international, or other if agreed upon. the staff will be capable of answering most technical questions. the company should also have an 800 number for easy access for the customer.

are cable converters legal? yes! cable converters are legal. if your cable tv modem company can possess & rent the box to you then you can own the cable box yourself. an example in time would be when company rented telephones to consumers. the federal government directed that it was legal for consumers to own their own phone. now you wouldn’t consider buying only from company. the cable tv industry is in its early stages is relative to this development. it is legal for you to purchase and it is legal for you to own. when you buy a cable box it is your responsibility to inform the cable tv company that you are accessing their signal. it is illegal to receive their transmission without paying for it.

usually the source has another outlet or may need to do research on your request. 14. what are "bullets"? the terms "bullets" is very misleading and has grown way out of control in this industry. cable companies transmit data, this is how all addressable cable systems work. both, cable companies and cable dealers alike use the term "bullet" to describe this transmission of data . bullets are nothing more than transmitted signal which affects the cable box program. xircom it does not fry the guts of the equipment but rather may shut the box off temporarily, reprogram the box, or shut the box down in an error mode. the box can easily be reset by unplugging it for 15min. this modem will allow the unit to reset and correct any error that has occurred.